Ken Alvarez
3 Contributions
One of its Kind?
One of its Kind, if you live in Europe buy from Tessabit, fast delivery and easy return,good packaging and so onnnn. Love it ?.
Alexander450
2 Contributions
Bag not received but got 100% refund in 1 hour
Tessabit was not able to give the bag that i ordered but very professional enough to give my 100% refund in just an hour. Thank you.
Kimberly13
2 Contributions
No customer service at all
I ordered a pair of very expensive shoes from Tessabit via Yoox. The shoes I received were not as described on the website. I contacted them 3 times already. Four days have passed since I first contacted them, still no reply from Tessabit. Do not recommend it to anyone.
Ordered trainers - nothing received
I ordered some trainers with a 2-3 day delivery. Received confirmation and payment was taken. I have not received the trainers or a tracking number and we are about 9 days after I ordered. I have contacted the customer service but got no response.
Murphy532
5 Contributions
Brilliant Service/5-Stars :)
I made an order on Saturday and the parcel arrived 3 days later. The packaging and the contents were all perfect :) Thank you Tessabit team!
Rachel710
2 Contributions
Amazing experience
Amazing experience! Very thoughtfully packed with a beautiful gift. Incredibly fast shipping and great prices. Literally zero hassle in every way possible. I will be a customer for life!
Excellent price & delivery : I found a designer bag I wanted for €80…
I found a designer bag I wanted for €80 cheaper than the Black Friday sale price I was being offered down town Dublin . Ordered it on a Friday and received it on Monday ….. EXCELLENT! Well done !
Fowler901
2 Contributions
Wonderful customer service.
Wonderful customer service.
I bought a pair of shoes during Black Friday week; I live in London, and in less than 48 hours, I received my order!
Very happy!
Best customer service ever!!!
Best customer service ever!!!
I am really happy that i found this website, although it is based in Italy and i live in UK i had the best shopping experience ever!
A very lovely lady Camila helped me a lot finding the best Golden Goose sneakers, received them in less than 48hours and because the size wasn’t right for me she was very kind and helped with replacing it with the right one ?.
Thank you sooo much Camila for your wonderful customer service! ???
Richards045
5 Contributions
Dear Tessabit Team,
I like the quality of the item I just bought, it’s a breathtaking, the experience was great, i definitely would order again, but I have a little doubt about it, there is a little damage when my shoe came, there was a very small scratches on the shoe, but I’m fine with it. the quality is great. I just hope that you guys will take cautions next time and make sure everything looks fine before you guys ship it. Keep up with the good service!
Landon Hanson
4 Contributions
Best fashion shopping experience ever
1st time shopping here so I was a bit skeptical at first
I stumble across it because it had my favourite off-white piece for the best price so I gave it a shot.
Needlessly to say, this has been my best fashion shopping experience ever, I've shopped at Ssense, farfetch, end & italist before & non has shipped as quick as Tessabit, I'm located in Singapore & the product has shipped to my doorstep in less than 48 hours after placing the order. ?
Product came very nicely in the box
Definitely recommend! ?
Arianna = Amazing! Tessabit = Terrific!
I just placed my first order with Tessabit and was so pleasantly surprised at the amazing customer service provided by Arianna. This is what luxury shopping should be like — great product selection accompanied with excellent customer service and finished off with fast fulfillment. I have shopped at numerous luxury retailers but Tessabit was the first that blew me away. Thank you again Arianna for your awesome service!
Great experience!
First time purchasing from this company was a great experience. Good pricing with no customs or sales tax, and was delivered to US in two days. Customer service was outstanding as well; prompt replies and very helpful and friendly. Will definitely purchase from Tessabit again.
Fabulous company & Customer service
My first order with this company and won't be my last, I ordered a Alexander Mcqueen Scarf on Monday, despatched yesterday and came today, now that's what I call amazing shipping, baring in mind its coming from Italy and im in the UK, Arianna brought the highest level of customer service, I had a few issues with the shipping and Arianna dealt with it straight away and kept me informed, I cannot rate this company and Arianna's service highly enough, I'm absolutely loving my new scarf...Thank you Tessabit & Arianna
Sheryl500
3 Contributions
Untrustworthy business
Shopping was prompt. However I received damaged merchandise and was denied refund. Terrible customer service experience.